I payed for the full version which has a 3 PC license. It installed fine on my machine. I like the features. I proceeded to try to add my wife's machine to the three device license.
I followed the instructions on the NAT page to download the installer. I even used the "Enter your product key" option thinking it would customize the download to be an "activated" installer or give the option to add to a different device (like N360 does) and send an email to me at the receipent device. Here's where the problems started. I entered my product key but the Norton page told me it was an invalid key. I checked both my confirmation email and looked on the my devices page. Both had the same key; which the Download page rejected!
So I downloaded the "plain" installer onto a USB drive and took it over to my wife's and tried to install it there. It proceeded to create an installation sub-folder. But no installation proceeded after that. I looked in the sub-folder and found the NAT install program. I ran it and it asked me to login to my Norton Account. I did so but it told me the e-mail and password didn't match.
They work on my home machine just fine(N360/IS/NAT). I thought I had the wrong password so I selected "reset password" email. Norton sent me to the reset page where I re-entered the same password. ( My computer was using the email/password for N360/Identity Safe and NAT.)
To continue this long story, NAT still refused to accept the password on my wife's computer. So I came home to find I had to reenter my password in N360/IS/and NAT.
This is all too much for an old retired guy like me so I started to think.<Old addage: If all else fails, think> If Norton is so interconnected so as to flag my password/reset on my own N360 "DEVICE" does my wife's device need to be one of my 3 N360 protected devices?
I could find no literature at Norton.com to suggest this necessary affilitation to install NAT. Her computer is not one of my devices.
Do I really have to make hers a N360 device for this to work? So I would have to delete one of my current devices or buy an additional N360 license. Besides she has Kapersky and doesn't want/need N360 just to get NAT. (What would have happened if she would have upgraded her NAT trial. It seems that may have worked??)
This sure wasn't mentioned it the NAT purchase documentation that I could find.
I took a slew of screen-shots during this discovery process. I won't upload them unless asked for. I know of your extended photo acceptance process.
As always TIA
P.S. Your spell-checker () didn't see "porcess" as typed to change to (process) Proofreading worked. I found several others! That's my feedback. Pass it along. 