I have been trying to run Norton Power Eraser fir the past three days and I get "An Error Has Occurred - unspecified error - Error Code: 0x80004005,0" I have 32 bit Vista Home Premium with Service Pack 2. I get the error message when the program is starting the process to restart my computer.
I want to run NPE because I have been having issues including my external hard drive starting up on its own, as well as the DVD drive doors opening and closing on their own. I have used NPE in the past and never had any trouble. Also I did get a message about a software update (I think for Norton Internet Security) not installing correctly. Maybe that is causing the problem.
David