Hi,
I tried to reinstall Utilities 14.5 to my Win7 updated mother board and hard drive but received messages that the Product Key was invalid. I spent a lot of time in the chat room only to be told they could not help me. But they did provide me a phone number to your India call center who said I had to pay to upgrade to Utilities 16. I told him I did not need an upgrade just activation. He said he could activate me because that server was taken off line. But for a small upgrade fee and access to my computer he would install Utilities 16 on my system. I believe that like “You can keep your doctor”.