Hello,
I am in urgent need of help with Norton Anti-Theft in combination with Intel Anti-Theft!
I received an email on the 13th of June 2014 about Intel stopping with the Intel AT service per May 2015. Reading this email I was under the (as it looks now apparently mistaken) belief that the use of Intel AT service by Norton Anti-Theft would stop per May 2015.
A few weeks ago my laptop suddenly booted and required my Intel AT user password to continue, which I supplied. I really did not think it through and thought this was due to failed communication between the Norton AT agent and the server (I configure the disable timer to lock after 7 days of no comms).
Today, this (the lockdown) happened again so I though to check the website. I was unpleasantly surprised to find all mention of intel AT missing (and thus no unenrollment is possible anymore). That's when the penny dropped and I realised that although Intel will stop per May 2015, Norton already stopped supporting Intel AT.
Unfortunately contact with a support rep didn't help at all, since the only suggestion they had was to uninstall norton AT, which also would not reset my intel AT settings (and prevent the weekly lockdown).
To make matters worse, Norton AT failed to uninstall. So, Norton, please, please, help me with
a) uninstall of Norton Anti-Theft and;
b) Unenrolling my device from Intel Anti-Theft Service.