I updated Norton ConnectSafe a few days ago and got the error message mentioned above when I tried to test it. I think I'm right in saying that Norton ConnectSafe is available to everyone, not just those who pay for a Norton porgram such as Norton Internet Security or Norton 360. In this case, it hardly gives a good impression of Norton if someone gets ConnectSafe, tests it to see if it's working and then sees the message "Your computer is not currently using Norton DNS". Obviously websites wouldn't load if ConnectSafe wasn't working, but this may not occur immediately to people, particularly new, inexperienced users. It doesn't impress the rest of us much either!
This update was issued on 19th December, the error on the test page was reported on the same day, so why has this not been put right yet? Irina_M said "We'll be making updates to the ConnectSafe website to address this issue in the future." When in the future? This week, next week, next year? The statement given is far too vague. Please urge whoever is responsible to get this page updated as a matter of urgency. I realise it's hardly in the league of a zero-day vulnerability, but the present situation doesn't do Norton's reputation any good does it?
In the meantime, my very best wishes to everyone for a happy festive season and a good 2014!
Madeline