I just purchased Norton Utillities 16 (NU16) and encountered the following issues.
Computer Configuration
Manufacturer: HP
Model: p7-1120
Processor: Intel(R) Core(TM) i3-2130 CPU @ 3.40 GHz
Memory: 8.00 GB
System Type: 64-bit Operating System (Windows 7)
Disk1: Seagate SATA 1.5TB C,D
Disk2: Western Digital SATA 1.0TB E,N,O
Disk3: Western Digital SATA 1.0TB F,G,H,I,J,K,L,M
Disk4: Western Digital PATA 320GB p
Problem 1:
I have a 100 GB disk partition (J:) with several large TIB backup files (12,6,8,8,13 and 27) GB in size.
I did a defrag with NU16 and when about 84% completed the computer became very slow (i.e. 5 to 10 minutes to respond to a mouse click.
I stopped the defrag and in about 10 minutes NU16 closed.
I repeated this about 3 times with the same result.
Is this a computer or resource problem (task manager shows memory and CPU available) or a limitation of NU16 with large files?
Problem 2:
I have a 100 GB disk partition (K:).
I first bleached with NU16 and then did a recovery scan which identified over 500,000 files which were still recoverable.
I searched the internet and found I need to check the Clean Master File Table box and r-eboot to remove the recoverable files from the table.
I checked the box and did another bleach operation followed by a restart command.
The computer hung up during the reboot and I was forced to do a Microsoft startup repair.
I then repeated this again and again had to repair startup.