I tried reinstalling NU16, but it didn't work. I even uninstalled with Revo uninstaller, attempting to remove everything. There was a file that was supposed to be removed on reboot, which survived the advanced uninstall. It is C:\Program Files (x86)\Symantec\Norton Utilities 16\sMonitor\SSDMonitor.exe. After the reboot I couldn't find this file, so presumably it was removed as well. And yest, the Norton Removal Tool continues to say that NU16 is installed and it cannot go forward to remove NIS. I am really stuck. Don't know what's going on, but I can't do anything with the Removal Tool because it says it is detecting NU16. Any recommendations? This is frustrating.
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