I am running Windows XP Pro on a desktop computer that I built myself in 2004. I installed Norton Ghost version 10.0.
Now, when I try to perform a backup, I get the message "Cannot connect to the agent on BOSSCAT". BOSSCAT is the name of my computer.
I have attempted to view the status of the agent by clicking start>run and typing services.msc. I cannot see the name Norton Ghost under the Name column.
I still have the installation disk from when I installed and registered the software.
Please advise.
Thanks.
Terence Bate