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viewing status of the agent using Norton Ghost version 10.0

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I am running Windows XP Pro on a desktop computer that I built myself in 2004.  I installed Norton Ghost version 10.0.

Now, when I try to perform a backup, I get the message "Cannot connect to the agent on BOSSCAT".  BOSSCAT is the name of my computer.

 

I have attempted to view the status of the agent by clicking start>run and typing services.msc.  I cannot see the name Norton Ghost under the Name column.

 

I still have the installation disk from when I installed and registered the software.

 

Please advise.

 

Thanks.

 

Terence Bate


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