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Re: Norton Disk Doctor won't see laptop hardrive connected via USB

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Can you see the drive in Windows Explorer?

 

If so, right click it and click on Properties > Tools > Check Now and place a tick in both boxes, then click Start.  Let that run through until it finishes.  It can take several hours for larger drives so you may want to run it when you won't be using your system, like over night.

 

Instructions for Windows 7.


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