Krusty13
After I got your last message, I went through the following steps:
1 I uninstalled the program
2 I installed the program and restarted when advised
3 I installed the updates and restarted when advised
4 I ran 1 Click Optimization and got the following
Privacy information cleared 812
Registry issues repaired 427
5 I immediately reran 1 Click Optimization and got the following
Privacy information cleared 3
Registry issues repaired 424
6 I again reran 1 Click Optimization and got the following
Privacy information cleared 8
Registry issues repaired 424.
I am getting to the position to give up on Norton 16 and go on with my life.
Thanks for your help.
Chemistabe