Hi dash1730,
First, Norton is the best protection you can have. Second, Norton cannot protect you from 100% of the threats 100% of the time. They are being released by the thousands daily. I have found that using an on-demand, free scanner like
http://www.malwarebytes.org/products/malwarebytes_free
and / or
run weekly gives me better protection.
Norton concentrates on infections that do harm to your hardware and / or software. Other security products focus on other types of infections when you are using their free versions.
If you suspect that any of your identity information has been compromised - change it as soon as possible. I'd start with financial sites and work my way down to the less important ones.
Keep us posted