JDKing_7 wrote:Sorry what do you mean by operating system?
Also keep getting message across top saying Norton Safe System has crashed
Have rebooted but this has been happening for last two or three days.
Which version of the Windows operating system are you using? XP, Vista, Win 7 or Win8 or Win8.1 Also check what service pack is installed. The different OSs can have different solutions to a problem.
You can get this information by clicking on the start menu and typing "winver" in the search box(without the quotes)