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Uninstalled Norton Utilities 14 , but it left a folder C:\Program Files...

I have uninstalled Norton Utilities 14 and installed NU 16, but it left a folder C:\Program Files (x86)\Norton Utilities 14, can I delete it?

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Re: Standalone security scanner

Thank you all for your assistance and your expertise; this specific situation I was able to resolve using malwarebytes but I have bookmarked those links for future reference and will be sure to use...

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Re: Standalone security scanner

Brigadier wrote:Thank you all for your assistance and your expertise; this specific situation I was able to resolve using malwarebytes but I have bookmarked those links for future reference and will be...

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Re: Uninstalled Norton Utilities 14 , but it left a folder C:\Program Files...

If you also have a Norton Utilities 16 folder, you should be able to delete the '14' folder. Worst case scenario, would be a reinstall of NU16 if something went wrong after deletion.   

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can't load N U 16 on my tablet that has no cd rom drive

Purchased Norton Internet Security with the N U 16 cd. My note book has no cd rom drive. Have copied the files to a flash drive, but when I try to install and device freezes up.I have installed and...

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Re: can't load N U 16 on my tablet that has no cd rom drive

Does your tablet meet the minimum system requirements? Microsoft® Windows® XP SP3 (32-bit only)CPU: Pentium® or equivalent 233 MHz (minimum) | Pentium or equivalent 300 MHz (recommended)Memory: 64 MB...

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Re: can't load N U 16 on my tablet that has no cd rom drive

Hi. Yes, I have all of the minimum requirements other than a cd rom on the notebook. I loaded Norton Internet security from the website, but I can't find the N U 16 product that I registered earlier...

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Re: can't load N U 16 on my tablet that has no cd rom drive

Try downloading from www.norton.com/nu16 .  You will need to activate it with the Product Key associated with NU16.  It will be a different key than the one used for NIS. Let us know how you get on.

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Re: Standalone security scanner

Just out of curiosity, what did Malwarebytes detect? 

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Re: can't load N U 16 on my tablet that has no cd rom drive

Hey. Did as you suggested. Download ok, but install got an error message; "incompatible error message..." . Click Norton Support; got to step 2 "AMD chipset drivers and couldn't get step 3's AMD...

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Re: can't load N U 16 on my tablet that has no cd rom drive

Does the tablet meet this bit? SVGA (1024 x 768) video

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Re: can't load N U 16 on my tablet that has no cd rom drive

Yes, it is currently @ 1366x768 with a (!) message "resolution lower than 1280x960, some itemsmight not fit on your screen".

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Re: can't load N U 16 on my tablet that has no cd rom drive

OK, then I'm just about out of ideas.  Someone else may have other suggestions, but perhaps if you contact Customer Support they may be able to find out what's causing this problem.  Live Chat is...

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Re: can't load N U 16 on my tablet that has no cd rom drive

I'm fried as well. Time to walk in the Redwoods and erase the minds hard drive. Thank's so much for your help and time Krusty13!

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Re: How can I deactivate intel anti theft on my toshiba ultrabook?

Hi Remegio, I have sent you a Private Message (  ). Please take a look at it when time permits. Thanks!Gayathri RajendiranNorton Forums AdministratorSymantec Corporation

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Re: Norton ConnectSafe Issues?

Hi Team, In the last week I have noticed Nortonconnectsafe for the first time. It is because I set my router to block malicious sites months ago and this week a number of safe websites were being...

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Re: Norton ConnectSafe Issues?

Peter, you have the same addresses as I do. When I had this problem a month or so ago, it turned out to be a Norton systems bug at those addresses, that they corrected. I think your order is correct,...

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Re: Norton ConnectSafe Issues?

Hi jim, Thanks for the advice. I rebooted the router and got the same DNS addresses.I did not check CNN again - but just turned of malicious site blocking. No problems since.I had the same problem on...

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Re: Norton ConnectSafe (DNS) Spam Blacklist lookups

Hi we are using : 199.85.126.20 199.85.127.20 many thanks

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recursive query fail from Windows DNS server (using 199.85.162.20 and...

Hi, I am getting an incorrect DNS response for DNS queries to 199.85.162.20 and 199.85.127.20 for the name 'login.live.com'I will try to provide the full technical details here to avoid confusion or...

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