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Re: Norton Power Eraser

Plus I'm running it via Norton 360 V.21.3.0.12NPE version is 4.3.0.13

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Re: Norton Power Eraser

I have also just remembered that when saying restored Internet connection, it also said something about Symantec connection (something along those lines anyway)

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End to Anti-Theft

Greetings, I received an email from Norton saying that "Intel has chosen to discontinue its Intel Anti-Theft functionality", and that "Intel Anti-Theft functionality" will stop in May 2015. What does...

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Re: Norton Power Eraser

I'm still having the problem. The same message appears, however, now when I press continue the scan runs without any problems. The problems returns when I turn my computer on and run a scan though

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Re: Norton Power Eraser

What problem were you trying to solve by running NPE? Did you run a full system scan with 360 before trying NPE?   

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Re: End to Anti-Theft

It sounds like this is a hardware decision the Intel is making regarding their chipsets. If the hardware is not there, it makes it impossible for programs to provide the functionality. If the...

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Re: Norton Power Eraser

I have run a full system scan. I don't suspect any malware on my laptop. I just like to occasionally run NPE to double check

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I have been doing my N360 backups on an external 1tb hard drive It is now...

Hi ,I,been doing all my N360 backups on a Seagate External Hard Drive . It is now full , I have terminal Ovarian Cancer and need fairly simple ideas or a program to either delete unneeded files...

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Re: Norton Power Eraser

I just like to know that it's working. The problem is continuing. Sometimes it works, sometimes it doesn't. Is this some sort of server connection issue?

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I have been doing my N360 backups on an external 1tb hard drive It is now...

This post has been moved to "Norton 360" board for better exposure.

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Elimination of support for Norton Utilities 14.0 made by owned copy of...

After reading the following memo from Tony Weiss:End of Support for Norton Utilities 1403-26-201302:08 PM- edited ‎06-21-201307:34 PM Tony clearly states the following: Q. Will I still be able to...

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Re: Elimination of support for Norton Utilities 14.0 made by owned copy of...

Hi, I am sorry to hear of the trouble you're having.  I am surprised that Customer Support directed you here to the norton Community to get this solved.  This is basically a user to user support forum...

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Re: Norton Power Eraser will not run

Hi DJMChicago, Can you please try download latest NPE BETA version and see if the error occurs? Below is the link to download latest Beta version https://security.symantec.com/nbrt/npe.aspx?&env=beta

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Re: NPE ran once will not run now, Windows 7, INS. Get "Non specific error"...

Hi vgatesr Can you please try download latest NPE BETA version and see if the error occurs? Below is the link to download latest Beta versionhttps://security.symantec.com/nbrt/npe.aspx?&env=beta

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Re: Norton Power Eraser

I've reinstalled Norton using Norton removal tool. The problem  continues to happen

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Re: Norton Power Eraser

It seems there is a new beta of NPE. Maybe that will solve your problems. See this post...

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Re: Norton Power Eraser

Think it's definitely a server issue of somebody. I now cannot connect to Norton insight server. Both computers having that issue. The other computer's NPE was working fine and now it isn't working either

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Re: Norton Power Eraser

Have you restarted your router and modem lately? Your error message from the original post mentions the hosts file. I know of it, but know nothing about how it works other than it can affect your...

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Re: Norton Power Eraser

As of this minute, NPE is able to run and complete the scan (I will check it again tomorrow). The problem now is that NPE is getting stuck on 'Checking for new version' screen. This doesn't happen...

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Re: Norton Power Eraser

But what about my question about your hosts file? If NPE is having trouble checking for a newer version, it could be an entry in your hosts file that is interfering with internet access to the servers.   

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