Re: Norton Utilities 16 stops during deep scan

Hi,

Maybe someone else will offer you another option, but the two I can think of are;

1. Try uninstalling / reinstalling  www.norton.com/nu16
2. Contact Customer Support  -  they may want to remotely access you machine to diagnose.  www.norton.com/chat

Have you installed Vista Service Pack 2?

Have you run Smart Update in NU?

Sorry, but that's the best I've got.  I hope it helps.