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Identity Safe not closing correctly

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When I log into Identity Safe and use it sometimes it closes itself correctly after 30 minutes of inactivity which is how I have it set or I can close it manually.  Sometimes though the tab says "Vault is Closed", however, when I go to "Open Vault" it brings up the Logins screen and says the vault is open but it won't let me log in to any of my websites.  It just stays on the Logins screen and won't even let me close the app.  If I go into task manager it will let me close the identity safe, however it won't let me restart it again.  The only solution I have is to restart the entire system and then it will close the vault and work properly which is very frustrating when I sometimes have to do this several times a day.  My OS is Windows 8.1, Internet Explorer 11, and my only antivirus is Windows Defender.  I do use CCleaner and Advanced System Care 7, but I don't see how these could be affecting the problem.  Any help would be appreciated, because at this point I am about to uninstall it and use Last Pass.


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