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Re: Can't restore BIOS base recovery point on UEFI base computerI have a...

Hi JW411, Please see the following article: Restoring a UEFI based system With Symantec System Recovery 2013 Because SSR is an enterprise product, rather than a Norton consumer product, you should post...

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Re: Can't restore BIOS base recovery point on UEFI base computerI have a...

See this as wellhttp://www.symantec.com/business/support/index?page=content&id=TECH204413 SSR uses the term "BIOS Based" for what we call an image made on a "MBR" or Non-UEFI based drive.Also be...

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Norton Anti Theft - compatibility with UEFI drivers & Win 8.1 Pro

Dear All, I'm a new member of this community and I hope we can help each other. My issue concerns Norton Anti Theft. As I'm deciding if I can buy it, I kindly ask for some clarifications:1) is Norton...

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Re: Need Help with Removal Tool

Your best bet might be to contact Customer Support and allow them to remotely connect with your computer to get this sorted. Live Chat using your keyboard is often the best way. www.norton.com/chat

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Re: Need Help with Removal Tool

Are you using a fresh download of the Norton Removal Tool? If you are using an older version, it may not be catching what it should.   

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Identity Safe not closing correctly

When I log into Identity Safe and use it sometimes it closes itself correctly after 30 minutes of inactivity which is how I have it set or I can close it manually.  Sometimes though the tab says "Vault...

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Re: Can't enable Intel Anti-Theft feature... Are more than 2 months I'm...

PM message sent to user on this regard

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Re: Utilities 16 and SSD's

Hiyas,I have windows 7 professional 64 bit.Happy New Year!

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Re: Utilities 16 and SSD's

dalwooki wrote:Hiyas,I have windows 7 professional 64 bit.Happy New Year!Hi,NU16 should be recognizing your SSD and skipping over it.

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disk cleanup

Why doesn't utilities 16 clean up my system files like:user/system archived/queued windows error files,windows upgrade log files (i don't want to upgrade until they get it right) windows update cleanup...

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how do you delete a post?

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I don't want to wipe all things Norton

Norton power eraser is dangerous for someone that is still fairly green with win 8 (like me,but i am getting better).

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Internet and community

I can NOT get on community.norton.com using Bing/explorer. i can get in with Google, but not with Microsoft engines?anyone else experienced this?

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utilities 16 redundancy/ restore points

Utilities 16 gives you a list of actions.Why after completing something on the list does it remain on the dashboard to do it again and again and again and the list seems out of order create restore...

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Re: I don't want to wipe all things Norton

Norton Power Eraser is a powerful and potentially dangerous tool in the hands of those that are not familiar with any file it offers to remove. It is best left to a supervised session with a malware...

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Re: how do you delete a post?

You have about one hour after you post a message to edit the content. You would be able to delete the contents and change the subject, but you cannot complety remove the post. To edit a post, you click...

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Re: Norton Anti Theft - compatibility with UEFI drivers & Win 8.1 Pro

Hi AleRossi,1) is Norton Anti Theft compatible with EUFI drivers and with Windows 8.1 Pro ?  - Norton Anti Theft is compatible with Windows 8.1 pro. We will get back to you on the driver related query....

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unclear on NPE scan and support

I was having problems with nationzoom.com hijacking browser start and new page settings ... my norton 360 seemed oblivious, even after a NPE scan, so I used StopZilla (which fixed the hijacking but...

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Re: unclear on NPE scan and support

Hi timgorski, Sorry to hear about your experience, now lets see if we van supply you with some answers: Please go to the following URL:...

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Re: I don't want to wipe all things Norton

There have been a number of users who lost some valuable system capabilities, including the ability to boot up the machine by careless use of the NPE.  It is not a secondary scan tool.

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