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Re: After NU15 removal nothing goes into XP recycle bin!

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Right click on the recycle bin and select "properties".

Under the global settings make sure the box is not checked to bypass the recycle bin.

 

Dave


Re: how do you delete a post?

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When you click on options there is NO EDIT reply.

Re: how do you delete a post?

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If you read peterweb's reply carefully, you will see that you have ONE HOUR to edit your post.

Re: how do you delete a post?

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yecart wrote:

When you click on options there is NO EDIT reply.


The Edit Reply option will appear in the "Options" drop-down list only for the time you can edit your reply, i.e. for one hour since you posted your message.

Identity Safe Log on problem

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Identity safe told me that my Norton Account was "temporarily locked due to too many failed log-in attempts.

1) I had not attempted to log in since my last reboot yesterday

2) I followed the "Forgot Password" link and updated my password

    Ater the password update I was able to log on to my Norton Account on the web site, but Identity Safe continues to tell me that my Norton Account is locked.

Re: Identity Safe Log on problem

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Problem sems to have resolved itself.

Re: Identity Safe Log on problem

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Lockouts occur, as noted, if there are multiple consecutive incorrect login attempts. This is to protect you from someone just trying to guess your account

 

The length of time the account is locked depends on the web site. After the lock out time expires, you will again have access to the account.

 

Why it got locked? Do you have any other users on your computer? Maybe someone was experimenting.

 

 

 

Re: After NU15 removal nothing goes into XP recycle bin!

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Well, the options were OK. I will try to set it and then reset it. I have seen this kind of setting thing happen before and a set/reset worked. Not sure it will work with recycle bin though. Will give it a try.


Re: Norton DNS Check website no longer works correctly.

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ok Thank for that information. I hope they get something working to verify. I don't like to test it with real malware sites.

Re: Norton DNS Check website no longer works correctly.

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You've marked this 'solved' and it may be for you since you've had your query answered, but the situation hasn't actually been resolved yet, as the test site still tells you that 'Your computer is not currently using Norton DNS'.

 

Madeline

Re: How Does The Norton Utilities 16 Licence Agreement Work Now?

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:smileyhappy::smileyhappy:dickevans wrote:

Terrytubby wrote:

Just thought I would give this a Bump, as it hadn't been answered..


Give it time. The bump doesn't do a thing for it. The admin I asked will get to it as soon as he can. Who knows, there may be others with the correct answer.


Sorry Dick, will be more patient next time

 

Re: How Does The Norton Utilities 16 Licence Agreement Work Now?

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DaveH wrote:

I know the answer and I'm sure most people here do as well, is this an open question or do we need to bother the boss?

 


I didn't realise that you had to mark posts with who you would like to answer them.  Should I also put the names or relevant groups in order of preference?

Re: After NU15 removal nothing goes into XP recycle bin!

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Well, now it seems to be working. Not sure if my check/apply/uncheck did fix it!

 

Thanks for having me look at it again.

Re: How Does The Norton Utilities 16 Licence Agreement Work Now?

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Since no one has answered your question, I will do my best.

 

As far as I am aware, NU is NOT a subscription based product.  Once you've bought it it's yours.  When new versions are released you normally need to buy again.  I say normally because I have seen where Symantec have released a new version and given those that had recently purchased the previous version the chance to upgrade either free or at a reduced price.  I can't remember which now, sorry.

 

I hope that answers your question.

Re: unclear on NPE scan and support

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Here is the link for the Norton Update Center

www.norton.com/nucHello timogorski

 

NPE is an advanced tool which should be used under the guidance of a malware removalist. If you let NPE remove the wrong files, you could end up with a computer that can't be rebooted or used.

 

Nationzoom is a PUP I believe. Instead of trying to remove this malware on your own, you should visit one of the free malware removal sites to get rid of it properly. There removal sites work with you on a 1 to 1 basis in a controlled environment. They will tell you the proper tools to use. They will also tell you when your computer is clean and will let you know when you can delete the tools used. Your N360 didn't try to remove it because Norton removes viruses and trojans and real malware and not malware which is just a nuisance, but doesn't really harm your computer.

 

Please go to one of these free Forums for help in removing your bad malware or rootkits.


(Thanks to Delph for providing the list of sites)

Please see this link for an up to date description of these sites plus the addition of a newly listed site formed by one of our successful malware remover users. The new site is listed first in this link.

http://community.norton.com/t5/Tech-Outpost/Malware-Removal-Forum-Recommendations/m-p/1060209#M8608

 

The above link will list the free malware removal sites and give a little discription of each.

 

Please let us know how you made out. Thanks.


Re: How Does The Norton Utilities 16 Licence Agreement Work Now?

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Thanks for that.

 

I had a feeling it was going to be that way, as per NU15 I have, but because you had to now "activate" it, I wondered if the situation had changed.

Norton DNS

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I am From Bangladesh, 199.85.126.20 Not Working & 199.85.127.20 Working but Disturbing, Please Check Screen Snapshot and Fix This Problem ASAP Thank You.

 

1a.JPG

 

2a.JPG

 

3a.JPG

 

4a.JPG

Re: Norton DNS

Re: Norton DNS

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Hi,

I'm using 198.153.192.1 and 198.153.194.1 and they seems down. I followed the link and it say "Note that any previously configured IP addresses will continue to work."

So I must use the new IP? Thanks!

Update: now they seems already on. What happen?

Re: Norton DNS

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Hi,

As I understand it the new IPs are the ones that you should be using. They are:

199.85.126.10 / 199.85.127.10 - minimum

199.85.126.20 / 199.85.127.20 - medium

199.85.126.30 / 199.85.127.30 - maximum

Hope this helps

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