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Norton360 and Android

March 1, 2014, 10:03 am
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Hello, Ive used Norton360 since it was released a few years back, I renew it automatically each year in december.

In January this year I purchased my first SMARTphone a Moto G and it seems 360 doesnt cover these android phones.

I can get a free limited Norton app for it but if I want more I have to pay for it? Is this right, the Norton menus allow me to choose another device to add the licence to, so I had hoped it would let me add the phone as a device, or at least that Norton would extend the "all-in-one-protection" to my phone.

Before I go and purchase the full app for the mobile by Norton, Im really tryng to check I havent already paid for it, with my annual 360 subscription?

 

Would appreciate any help I can get,

thankyou

Rod :)

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Defraging a drive

March 1, 2014, 4:50 am
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Why is it, and Norton is the only defrag program that does this. When defraging a drive using Norton it warns you that it will delete all the Windows Restore Points. Is there any way to get around this?

 

 

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Norton360 and Android

March 1, 2014, 10:03 am
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Moved to Norton Mobile Security Board for better exposure.
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Re: Defraging a drive

March 1, 2014, 2:32 pm
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Hi Bob,

 

It sounds like you are referring to Norton Utilities here and not N360.

 

I don't know why it does that, but I will ask for you post to be moved to the Other Norton Products board where someone might be able to answer that for you.

 

Dave

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Re: Defraging a drive

March 1, 2014, 3:37 pm
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Dave,

 

Doesn't N360 have defragging under a name like Optimize  ?

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Re: Defraging a drive

March 1, 2014, 3:38 pm
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Yes, Hugh, but N360 does not delete restore points where NU16 does.

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Re: Defraging a drive

March 1, 2014, 4:10 pm
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Ah!!!

 

What a strange idea <g> I wonder who thought that was a good idea?

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Re: Defraging a drive

March 1, 2014, 9:29 pm
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huwyngr wrote:

Ah!!!

 

What a strange idea <g> I wonder who thought that was a good idea?

 

The "online vault" guy?

original.gif

 

 

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Re: Can't enable Intel Anti-Theft feature... Are more than 2 months I'm trying to enable it

March 2, 2014, 1:54 am
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Hi,

 

 

My problem now is that, in the Norton Anti Theft site,  there isn't anymore the option to enable the

Intel Anti Theft feature.

 

 

Thinking it could be a problem of the Intel MEI (Management Engine Interface) I have done a reset of my laptop.

 

Now, using the testing tools,  it seems that Intel MEI works without problem,

but as before, no "enable Intel Anti Theft" icon is present on the Norton Anti Theft page.

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Re: Defraging a drive

March 2, 2014, 2:46 pm
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Sorry for the misstake. I hope someone will come up with answer?

 

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Norton Power Eraser

March 3, 2014, 9:01 am
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Hello there,

I've experienced some problems with Norton Power Eraser and just wanted to know if anybody does have another idea of what I could try.

Here's the scenario: I can run NPE on my pc without problems, a normal scan (including rootkits) works just fine, scanning all partitions except C (the windows one) works fine as well, but whenever I try to scan C I get the error message "Norton Power Eraser has successfully restored internet connection. Hosts file and NPE proxy settings may have been modified."

Now thats not a new issue and it has been dealt with in this forum in some threads but the soultions offered there didn't work for me. First I tried running NPE in safemode without any changes. Then I turned off my routers firewall as suggested in this thread: https://community.norton.com/t5/Other-Norton-Products/Norton-Power-Eraser-Has-Successfully-Restored-Internet/td-p/493344

I've got a Fritzbox 7170 by AVM so its not precisely possible to "turn off" the firewall. However, a quick google search showed that this is equivalent to labelling the computer as "exposted host" with this router as it will basically open all ports for that pc. So I did that but again NPE was unable to complete a scan on the windows partition (safe mode didn't work as well).

After that I even reinstalled my windows and formated the whole hard drive but agian NPE wasn't able to complete the scan on C, not even in safemode.

I then wanted to make sure that my router isn't the problem here so I took my pc to a friends house where I knew for a fact that NPE ran without any problems on an XP-PC. The XP-PC didn't have any issues completing a scan of the windows partition either. However for my pc that didn't work (again tried safe mode as well without any changes).

So as it is now I do have a pc which for whatever reason can't complete a scan of the partition thats got windows running while the scan is made. I ran scandisk on my computer as well to make sure its not just a corrupted part of the harddrive and I used a ram-tester to check if that could be a problem (both with negative results).

I've tried these solutions on Win7 Home Premium and I'm using Norton Internet Security Online on that PC. If you need any more informtion don't hesitate to ask, I'll check this thread daily from now on, hoping that anyone of you has got another idea that I could try.

Thank you very much in advance for your help.

Sincerely,

T.

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Re: Defraging a drive

March 3, 2014, 9:24 am
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@Bob_Eyster

 

Hi Bob,

 

From what is obvious to those of us who have tried alternate defrag tools not all defraggers are created equal.

 

From what I have read here, Norton Utilities 15 SpeedDisk = LameDisk, if using Norton Utilities 15 there is a way to prevent its defragger from deleting the restore points (via an optional setting); however such capability does not appear to be included in Norton Utilities 16.

 

I also read the following on Auslogics website here (under "Trick # 3"):

"Trick #3: Don't lose your system restore points!
Lost system restore points in Windows are a common complaint with people using disk defragmenters on machines running Vista and later Windows versions. What happens is the defrag operation moves files around causing the Volume Shadow Copy Service (VSS) to create snapshots that overwrite older ones and cause restore points to get deleted. If you have VSS enabled on your hard drive, or if you are not sure if you do, the first thing you should do after installing Auslogics Disk Defrag is go to Program Settings - Algorithms and set the program to defragment in VSS-compatible mode. This prevents excessive growth of the VSS storage area and ensures that your system restore points will remain intact.
Not all defraggers have this option. . . ."

 

I know that Piriform's Defraggler also requires that a setting be enabled so as to "Stop VSS when defraggmenting NTFS volume" or it too will wipe them out. And although I have also tried IObit's Smart Defrag in the past I do not recall whether it offers a setting or not.

 

I have not checked for myself whether the built-in Windows defrag also deletes the restore points when run or not (easy enough to check but I have not).

 

Now as to "Is there any way to get around this?" I don't know (but would like to) if there is a viable solution for the most recent version of Norton Utilities. And I presume for Norton 360 as well.

 

regards,

Laurence

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Re: Norton Power Eraser

March 3, 2014, 10:41 am
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NU not defrag multiple drives

March 4, 2014, 12:39 am
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In previous versions of NU I could select several drives to be defragged. Then walk away and let it run overnight. With NU 16 I cannot select more than one drive to defrag. Why?

I have 3 physical drives, 2 have 2 partitions each, so that makes 5 virtual drives. In NU 16 I cannot setup more that one defrag command at a time and have to manually start each defrag for each drive. This also applies to "defrag on next boot" option. I have to reboot the computer 5 times to do a full deep defrag at boot for all my drives. What a pain!

Why will NU 16 only allow selection of one drive at a time to defrag?

Can it be fixed in an update to the program?

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Re: NU not defrag multiple drives

March 4, 2014, 9:28 am
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If you select the Smart Defrag option, you should not need to run manual defrags. This feature will keep an eye on your fragmentation levels and fix as necessary.

 

 

 

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Activation Code

March 4, 2014, 2:47 pm
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I have Norton Utilities 14 licenced for Windows 7 for use on 3 pc. I had to format my pc and after reinstalling the software I couldn't activate it anymore, error message 'your activation code has failed'. My computer is still the same as well as the OS. I have just activated Office and other software no problems, the only one that seems to be disabled by Norton is Norton Utilities. The chat support told me licences are perpetual, so what? Any suggestions?

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Re: Activation Code

March 4, 2014, 4:16 pm
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Re: Activation Code

March 4, 2014, 4:25 pm
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 Thanks for answering back, I still have Windows 7, Norton Utilities 14 is licenced for Windows 7, so why should I buy another version for? This has been purchased so should activate normally....!???

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Re: Activation Code

March 4, 2014, 4:49 pm
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Re: Activation Code

March 4, 2014, 5:15 pm
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Hi again! Well not supporting anymore doesn't mean not activating anymore...windows XP isn't supported anymore but it does activate, Office 2010 it does activate, Photoshop 6 does activate again ....and apart from that we are speaking about a software licenced for Windows 7 which is currently still supported...so I don't get the point

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