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Re: ConnectSafe Blocking IMPORTANT Microsoft Servers

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OK

 

As I said, I know nothing about DNS forwarding, and maybe that is adding some behaviour that seemed to behave like a browser redirect if you were not using forwarding.

 

 

 


Re: ConnectSafe Blocking IMPORTANT Microsoft Servers

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i put Comondo DNS or google DNS to DNS Fwd, they work fine. But as soon as i put either 199 or 198* (NOrton DNS) back - SSL problem occurs

Re: ConnectSafe Blocking IMPORTANT Microsoft Servers

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This is STILL A PROBLEM!!!

 

If you click "check for updates" in Windows Update (from a Windows 7 machine) is failing with a 80072F76 error.  The minute I change DNS to 8.8.8.8, it works fine.  You swap back and it fails again.  See attached when trying to get to update.microsoft.com!!!!

 

download.microsoft.com is also flakey.

 

Unlike Brad, I am able to get to "login.microsoftonline.com" with no problem (at least now)...  I have 199.85.126.10 setup as a forwarder (Widnows Server 2003 R2).

 

PLEASE FIX ASAP...

 

 

Bill

unable to query the dns server

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Don't know what this means or how to correct the situation

Re: unable to query the dns server

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If you are referring to not being able to ping the DNS addresses, there have been a number of posts here. It seems for whatever reason, they appear to be un pingable.

 

Are you having any issues resolving DNS names/addresses?

 

 

 

Re: ConnectSafe Blocking IMPORTANT Microsoft Servers

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as an update, it is working randomly (mostly failing but working once in a while).  i suspect that Norton DNS is having issues with akamai again (there were some problems a couple of months ago).  this would account for the randomness (some akamai servers are blocked and some are not).  this is just a guess on my part...

 

i would be nice to get an update from someone at norton!  KatieQ

Re: unable to query the dns server

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Hai,

Some questions:

1)Did you configure any DNS Server IP to your network adapter?
2)Have you configured proxy server in windows?
3)Are you using Norton Connect safe DNS Servers?
4)Are you using any local dns servers or proxy servers to connect to the internet?
5)Is this problem common to all browsers?
6)Does your modem/router forward dns queries?
7)How do you connect to internet?
8)Are you behind any firewall?

Some suggestions:
1) Please go to network adapter settings ( via network and sharing center) of the network adapter which you use to connect to internet.
Check if any DNS server is configured under IPv4 properties. If it is not necessary, untick the option 'use this dns server(s)'
2) (for mozilla firefox its different) Go to internet explorer -> tools -> options -> connections -> LAN settings -> Check if proxy server address is configured or that option is ticked.
(You must also configure the port number, if you need to use proxy server)
untick it if not needed.
You may also try unticking all options execpt 'automatically detect ...' option(the first tick box, i suppose)
3) In your modem/router check if it has been configured with a valid DNS ip and your connectivity to the DNS server is up. (just do a ping to that address)

hope it helps to narrow the issue...
Post us back.....

patch


Re: patch

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A patch is an update to an existing program to add functionalily or fix a known problem.

 

Where did you see this, and for which product? There was a patch recently to help with compatibility problems with Chrome browsers when using version 20 of Norton products.

 

 

 

Re: patch

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aaa_9116 wrote:

What is Patch?


A patch is a short segment of code which replaces an existing section in order to update or correct the larger program.

Hope this helps

Re: ConnectSafe Blocking IMPORTANT Microsoft Servers

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Hi billATisc,

 

Please try again to see if it works for you.

 

 

Thanks

Katie

Re: Norton DNS status

Re: patch

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aaa_9116 wrote:

What is Patch?


... The name of a dog I had when I was a liitle kid.  :smileytongue:

norton dns Must make a change! Why do many people can not use it!

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Merged with original for better exposure.

norton dns Must make a change! Why do many people can not use it!

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Why do many people can not use it!

Norton admin make :

Norton dns default gateway :   255.255.255.0

 

SO:

100% of norton dns user ping time out

 

It is must be change to:   255.0.0.0

DO IT NOW, Please!

If you do not do so, What is your IQ (Norton), the problem is very simple! 

 

PING time out!!! :robotfrustrated:

 


Change norton dns gateway or Replace norton CEO

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norton dns Must make a change! Why do many people can not use it!

Why do many people can not use it!
Norton admin make :
Norton dns default gateway : 255.255.255.0

SO:
100% of norton dns user ping time out

It is must be change to: 255.0.0.0
DO IT NOW, Please!
What is your IQ (Norton), the problem is very simple!

PING time out!!! :smileymad:

idiot tech of admin

Re: norton dns Must make a change! Why do many people can not use it!

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I am not a DNS expert, so maybe you can explain something for me.

 

How does it affect the use of the DNS service if the servers are not pingable? I am still able to access websites, which is what I want to do.

 

 

 

Re: norton dns Must make a change! Why do many people can not use it!

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"

Norton admin make :

Norton dns default gateway :   255.255.255.0

 

SO:

100% of norton dns user ping time out

 

It is must be change to:   255.0.0.0

DO IT NOW, Please!"

 

Hi,

 

I hope it is a joke what you are mentionning above.

Have you ever thought that there could be a Zone-based Firewall blocking pings and associated protocol as a security measure??

 

Regards,

 

 

Re: Change norton dns gateway or Replace norton CEO

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Hi,

 

Are you a DDoS fan??

Why do you want to ping Norton DNS servers??

Could you describe??

 

Regards,

Re: Change norton dns gateway or Replace norton CEO

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freewot wrote:

norton dns Must make a change! Why do many people can not use it!

Why do many people can not use it!
Norton admin make :
Norton dns default gateway : 255.255.255.0

SO:
100% of norton dns user ping time out

It is must be change to: 255.0.0.0
DO IT NOW, Please!
What is your IQ (Norton), the problem is very simple!

PING time out!!! :smileymad:

idiot tech of admin


You state that a change must be made to the DNS, why?
A ping timeout only means that the server is set to refuse to respond to a ping. I've had no problems surfing the Internet using Norton's DNS servers.

The masks you list look like something that should be configured on your machine. They are not valid IP addresses for anything on the Internet. Please rethink your request. If you have a valid one post it in the product suggestions forum

http://community.norton.com/t5/Product-Suggestions/bd-p/Suggestions

Til then

Stay well and surf safe

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