Hi mrlips,
Can you please check a couple of the porn and alcohol websites at Norton Safe Web https://safeweb.norton.com/ to see if they are rated as malicious or not.
If they are rated as safe, please
1. Send me the URLs you tested with by Private Message via the Forum and we will check into this.
2. Let us know what state and country you are located.
Thanks
Katie
Sorry for the trouble you are having. There is another user having the same issue. http://community.norton.com/t5/Other-Norton-Products/Elimination-of-support-for-Norton-Utilities-14-0-made-by-owned/m-p/1144644#U1144644
I have asked my contact to look into this for both users. He is already looking into this and will check again with the team.
Can someone help please! I have had to install a new hard drive in my laptop, i was running norton system works premier 2009 and have a back up and license key but can not find the disk? can anyone tell me where i can down load the original software. Thanks in advance.
HI xjr328:
Welcome to the Norton forum.
I believe that Norton SystemWorks (NSW) Standard and Premier are both discontinued products - see rghmktg's thread here titled Can't Renew Norton SystemWorks. I'm not certain, but to the best of my knowledge NSW offline installers are no longer available for download from the Norton site.
Most users with up-to-date Norton products can log into their Norton account at www.mynortonaccount.com to check the status of their subscription and find their product key online, but I'd suggest that you contact Norton Customer Support via LiveChat at www.norton.com/chat to see what they suggest. If you still have a valid subscription for NSW that hasn't expired they might be able to upgrade you to Norton AntiVirus, Norton Internet Security or Norton 360 (see GoClickGo Marketing's product comparison charthere) but I wouldn't be surprised if you were required to purchase a new product.
If you want to stay with Norton and can't get a free upgrade, I'd suggest you check out prices at a few local retails stores or authorized online dealers like Amazon, since buying directly from the Norton online store is often the most expensive way to purchase a new license.
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MS Windows 32-bit Vista Home Premium SP2 * Firefox 30.0 * IE 9.0 * NIS 2013 v. 20.5.0.28 * MBAM PRO 1.75.1300
HP Pavilion dv6835ca, Intel Core2Duo CPU T5550 @ 1.83 GHz, 3.0 GB RAM, NVIDIA GeForce 8400M GS
Thanks for your reply I found a link to the software at http://ww w.downloadsource.net/dm/26414/
[Edit: Removed hyperlink to weblink]
Hi xjr328:
Glad to hear you found an alternate download site, but please proceed with caution. HerdProtect has flagged downloadsource.net for bundling trojans and other malware with their installers - see their site analysis for downloadsource.net here.
Before you run this installer, I'd suggest that you submit it for a SHA256 hash analysis at VirusTotal (assuming the file doesn't exceed the max file size of 64 MB). A high detection rate with VirusTotal would indicate that a wide variety of AV software considers the installer to be unsafe/malicious.
If VirusTotal reports the file is safe and you decide to continue with the installation, be sure that you click any Custom or Advanced buttons on the installation wizard and decline all bundled browser toolbars, etc. that might try attempt to install PUPs (potentially unwanted programs) like adware or browsers hijackers on your system. After SystemWorks is reinstalled a full system scan with the free version of Malwarebytes Anti-Malware would also be prudent.
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MS Windows 32-bit Vista Home Premium SP2 * Firefox 30.0 * IE 9.0 * NIS 2013 v. 20.5.0.28 * MBAM PRO 1.75.1300
HP Pavilion dv6835ca, Intel Core2Duo CPU T5550 @ 1.83 GHz, 3.0 GB RAM, NVIDIA GeForce 8400M GS
I pulled a real bonehead move and am trying to recover from it. I have an HP Laptop running Windows 8 (thats not the bonehead move part), that I was backing up to a USB drive. Instead of copying the files, I marked them for CUT and PASTE. When the laptop started the operation, it ran into a "KERNEL" error and BSD (Blue Screen of Death) error. I rebooted and my photo directory with over 20 Gigs of photo memories was gone.
I have installed Norton Utilities 16.0 on the Laptop and run RECOVERY (Unerase) on it just looking for JPG files. I have done this about 6 times and the result is the same. I get a generic Windows dialog box with the wording
Norton Utilities 16.0 has stopped working.
a problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
To me it appears it can find some files because it finds over 11,831 files before it seems to choke on files listed as in the "CACHEDIMAGE ..... " sub-directory and gives the error. Each time I have tried to modify the criteria to eliminate the error (ie file size, type, etc), but it keeps coming back and then shuts down norton. I am desparate for a solution or other avenues to try.
Hi,
I don't know what the problem with NU is, but to help you try and get your pictures back you could download and install Piriform's Recuva program.
https://www.piriform.com/recuva
Please let us know how you get on.
Thanks.
Edit : There is a free version, just click the green download button to get the comparison chart.
A possible caution about downloading another recovery program.
As you save the file to your hard drive, you risk overwriting the files you want to recover. See if you can find a utility that you can run from a USB drive.
Can anyone help? I can not turn on auto protect in settings I have tried default settings but no good.
When I right click on a individual file for Norton to scan instead of Norton it comes up as Malawarebytes Anti-Malware and I have no clue why all of a sudden this has changed.
Hi, betseyd112. Welcome. Are you signed in as an Administrator ? Normally if you right click on a file and you have NIS or Norton 360, it will show in the list along with MalwareBytes.
In my case it's NIS and in the option list it's listed as Norton Internet Security, and when you click on the small arrow, the option to Scan Now is shown.
What product are you using ?
Are you using NIS or Norton 360, and is it fully up to date ?
The current version of those is 21.3.0.12, which you can check by going to the main UI and selecting Support/About.
If you've downloaded the stand alone Norton Security Scan, you may not have those options.
Here is some info on it. I don't think you can scan individual files.
https://support.norton.com/sp/en/us/home/current/solutions/kb20080415160906EN_EndUserProfile_en_us
Hi, angela01. Welcome. What Norton product are you using ?
In NIS for instance you would go to the main UI, select Computer/Real Time Protection, and slide the Auto Protect slider to the left {On}
HI,
I've updated my Winfax Pro 10.03 to the 10.04 version.
However, I steel can't attach files to my outgoing faxes.
How can I solve this problem?
Every time Norton runs it empties my recycle bin. I do not what it to empty. Whne I try and set it as an excluded fonder it will not add the folder. How do I stop Norton from emptying my recylcyule Bin. Windows
Which Norton Product are you using?
Try logging into Windows with an admin account.
SHSchley wrote:Every time Norton runs it empties my recycle bin. I do not what it to empty. Whne I try and set it as an excluded fonder it will not add the folder. How do I stop Norton from emptying my recylcyule Bin. Windows
If you are talking about NU16, Open NU > Privacy tab > Clear Your Windows History > untick Recycle Bin > Save Choices.