Hi,
Norton ConnectSafe uses the same sets of IP addresses for Business and Home users. I've reported your request to the team.
Thanks
Katie
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Re: does the DNS service block P2P?
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Re: google drive sub-site being blocked by norton DNS - doc-0c-20-docs.googleusercontent.com
Hi h_jin3hotmail,
The team is checking into the issue. I'll keep you posted as soon as I get any updates.
Thanks
Katie
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Re: does the DNS service block P2P?
Thanks Katie
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Re: google drive sub-site being blocked by norton DNS - doc-0c-20-docs.googleusercontent.com
Hi,
The issue has been resolved. Please let us know if you are still experiencing the issue.
Thanks
Katie
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Re: google drive sub-site being blocked by norton DNS - doc-0c-20-docs.googleusercontent.com
KatieQ wrote:Hi,
The issue has been resolved. Please let us know if you are still experiencing the issue.
Thanks
Katie
Hi HatieQ,
I have (what I think to be is) a related question ...
Should it be assumed that: The Norton ConnectSafe "Level A - Security (malware, phishing sites and scam sites)" DNS filtering selection "tracks" in accordance with the results displayed by the "Norton Safe Web" and "Norton Safe Search" websites? In other words; If the "Norton Safe Search" results and/or the "Norton Safe Web "results give/show a "Green Light" status for a given website, that the Norton DNS lookup will likewise give a "safe to go to" condition and permit access to the same given website?
Kind regards,
John
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Can't log into Identity Safe
Moved to Norton Toolbar/Identity Safe Board for better exposure.
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Global Threat Condition is blank in Modern UI
Hi,
Global Threat Condition shows blank screen when access via Norton Studio.
Norton Studio is working fine but Global Threat Condition even after reinstalling Norton Studio App from Windows Store.
Also Norton Live tile does not work on start page.
Please help !
Lonny
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Norton Power Eraser error?
When I perform a regular system scan with NPE it works. I found a file that I didn't want, so NPE created a restore point, and restarted. Worked perfectly fine. But the rootkit scan does not seem to work. It restarts immediately, I log in normally, and after that, nothing happens. When I perfomed the regular system scan, after restarting NPE popped up and said it had removed my bad file.
Is the root kit scan supposed to work like this? I am using windows 7, I have norton internet security as well, should I pherhaps launch it from there?
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Re: Norton Power Eraser error?
Welcome,
When you open NPE you are given a number of options. If you elect to do the rootkit scan you are told that the program will reboot the computer and do the scan. There will be a delay before NPE begins the regular file scan [it's doing the rootkit scan].
If you have a dual or multi boot system be sure to reboot into the same OS
Hope this helps
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Restore a single hard drive with multiple partitions using Ghost 15
HP sent me a new disk drive from my HP Elite Notebook because it was giving warning errors. I made an image of everything on the disk including the system image. I have the following drives showing from the single complete backup - C:/, E:/, F:/, SYSTEM-01.
I restored C and used the original HP system disk to make a repair and all seems to be in place now except I do not see drives E or F on my computer.
Can someone provide me with a simple set of steps to assure that all of these are back on?
Can I restore E, F, and SYSTEM after I restored C or do I need to reformat and start from scratch?
Thanks,
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Can I download backed up data to my repaired hard drive. If so, how?
I recently dropped my laptop and the hard drive was broken. I am having a new hard drive installed but my data on the broken one is not recoverable. Can I download my backed up data to my repaired laptop and, if so, how?
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How to prevent bypassing Norton SafeConnect?
I think Norton SafeConnect is a great idea. I have an Actiontec C1000A Router and I can't find any resources on how to configure it so that DNS port 53 is blocked. I only want the Norton SafeConnect DNS servers to work, but it seems very easy to bypass them by using any unfiltered DNS servers on a client device. Has anyone figured out how to only allow Norton's DNS servers? I haven't called my ISP or Actiontec yet. I thought I'd ask for help here first.
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Re: Can I download backed up data to my repaired hard drive. If so, how?
Waht product did you use to create the backups? Where did you save the backups, local or online?
I would suggest you just install whatever backup program you used, then look for the restore functions.
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Re: Restore a single hard drive with multiple partitions using Ghost 15
Did you create the E and F partitions on your drive before you restored C?
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Can I download backed up data to my repaired hard drive. If so, how?
This post has been moved to 'Norton 360' board for better exposure
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Re: Norton Power Eraser error?
As a side note.
NPE is not designed as a regular scan item. You should be using your regular Norton product Full System Scans for your regular protection.
NPE is designed as a Repair Tool if you think your regular scans have missed something.
Unless you suspect there is an infection that normal scans missed, you should not be running NPE. The problem is that as aggressive as the NPE scan is, there is a risk of false positives being detected. If you do not understand what the files are that NPE wants to remove, you could actually make your system unbootable.
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Cannot uninstall/unenroll Norton Anti-theft
Hello,
I am in urgent need of help with Norton Anti-Theft in combination with Intel Anti-Theft!
I received an email on the 13th of June 2014 about Intel stopping with the Intel AT service per May 2015. Reading this email I was under the (as it looks now apparently mistaken) belief that the use of Intel AT service by Norton Anti-Theft would stop per May 2015.
A few weeks ago my laptop suddenly booted and required my Intel AT user password to continue, which I supplied. I really did not think it through and thought this was due to failed communication between the Norton AT agent and the server (I configure the disable timer to lock after 7 days of no comms).
Today, this (the lockdown) happened again so I though to check the website. I was unpleasantly surprised to find all mention of intel AT missing (and thus no unenrollment is possible anymore). That's when the penny dropped and I realised that although Intel will stop per May 2015, Norton already stopped supporting Intel AT.
Unfortunately contact with a support rep didn't help at all, since the only suggestion they had was to uninstall norton AT, which also would not reset my intel AT settings (and prevent the weekly lockdown).
To make matters worse, Norton AT failed to uninstall. So, Norton, please, please, help me with
a) uninstall of Norton Anti-Theft and;
b) Unenrolling my device from Intel Anti-Theft Service.
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Bootable recovery disk
I have an HPg6 laptop that crashed over the weekend. Ran all tests & hard drive needed replacement. Did that yesterday -passed memory & hard drive tests. Issue now is "No bootable device....". I have been running the Norton bootable recovery for 24 hrs now- "scan in progress"- up to 1.3MM items & counting ???????. - No Risks detected- so far. Since I have everything also backed up on Passport/Western Digital I plugged it in when I started the Recovery- I presume that it's also scanning Passport.
Am I approaching this correctly? Any suggestions would be greatly appreciated.
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Re: Bootable recovery disk
You need to check and see if the data is still on the drive.
"No bootable device" could be something simple like the partition not marked active anymore.
Or it could be something serious, the drive could be dead.
Unplug the external drive and boot the reovery disk again and use the option to open a comand prompt.
(I can't remember where that option is, I have not used the tool in a long time).
Type: C:
then press enter
(that should change you to the C drive)
then type: dir
then press enter
that should give you a directory list and you should "see" if everything is still on the drive and accessable.
If you have problems trying to do that with the NBRT you may want to try another bootable disk like partition wizzard or a Linux disk like puppy or ubuntu.
If the data is there it should be very simple to fix the system so it boots.
If the drive is not working or it shows a corrupted partition then the drive may be dead.
Best of luck
Dave
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How to prevent my child from bypassing Norton ConnectSafe?
My child was able to bypass connectsafe by changing the DNS settings on his computer. Is there any way I could prevent that from happening by changing the settings on my Belkin N600 DB outer?
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